What Clients Want

What Clients Want builds on the warm response to our earlier series, My life working with law firms - a General Counsel’s view.

If you’re interested in what clients really want to see from their lawyers, then this is the series for you. We bring perspectives from corporate finance, New Law, and academia and we ask our guest presenters what clients really need at this time and where they can be pushing the legal industry harder.

The box set features: Dana Denis-Smith of Obelisk Support Alex Hamilton Radiant Law Jonathan Gorrie, Pension Funder Investor Oliver Levy of March Harvey Ciaran Fenton, Leadership Consultant

10:18Don't neglect your clients
Oliver LevyMarch Harvey

Don't neglect your clients

As part of our series on client perspectives from beyond legal, Oliver Levy shares his...

07:34Part 1: What do clients need from their in-house lawyers post-COVID-19?
Ciaran Fenton

Part 1: What do clients need from their in-house lawyers post-COVID-19?

Leadership consultant Ciaran Fenton asks: how should we reset the role of the legal department?...

10:08Part 2: How should the in-house legal function transform in the wake of the Mayson Report?
Ciaran Fenton

Part 2: How should the in-house legal function transform in the wake of the Mayson Report?

The Mayson Report on Legal Service Regulation was published in June 2020. Its radical proposals...

09:40Addressing the Incentives
Alex HamiltonRadiant Law

Addressing the Incentives

Clients have the power, so why don’t they make law firms drive real change? As...

06:24What makes an outstanding deals lawyer
Jonathan Gorrie

What makes an outstanding deals lawyer

Jonathan Gorrie has over 13 years’ experience working for financial investors and the public sector...

05:04After the deal is over
Jonathan Gorrie

After the deal is over

In episode two, pension fund investor Jonathan Gorrie talks about his good and bad experiences...

05:07How in-house teams are becoming 'human first' following COVID-19
Dana Denis-SmithObelisk Support

How in-house teams are becoming 'human first' following COVID-19

What do General Counsel want from their law firms and other external partners in the...

06:03How clients can shape the diversity agenda
Dana Denis-SmithObelisk Support

How clients can shape the diversity agenda

Dana Denis-Smith reflects on the Black Lives Matter movement and the potential for in-house legal...