When you put a complex outsourcing project out to tender, you’re at the point where you benefit from maximum competitive tension among the suppliers. Joe’s view is that this is the moment - right at the outset - when you should be pushing the bidders to agree to your proposed legal terms or at least give you the best possible mark-up. But in order to do that effectively, you need to have done the leg-work internally and sorted out your business’ view on what it actually wants.
What are the three key areas to focus on?
- Your headline terms and conditions
- Your key commercial documents
- Your governance provisions