Crafty Counsel

    How Should You Embed Digital Transformation In The Legal Team?

    Kerry Phillip, Amy McConnell and Hazel ButlerVodafone Business

    Posted 2 years ago

    About

    Are you trying to understand “digital transformation” and what that should mean for your legal team? Do you want actionable inspiration for how you can get your team working together more efficiently?

    Kerry Phillip (Legal Director), Amy McConnell (Head of Legal Operations) and Hazel Butler (Senior Legal Counsel) talk through how Vodafone Business has approached the transformation of the way its legal team works, with a special emphasis on cross-border teams. Amy discusses her leadership of the team’s transformation project, with a focus on experimentation, sprints, design thinking and customer-centricity. Hazel talks through the knowledge sharing and working tools deployed by the team to reduce email churn and get lawyers collaborating. The team emphasise the importance of culture and the role of Kerry in setting the tone from the top by changing her own ways of working.