Crafty Counsel

    How To Treat Causes, Not Symptoms: Part I

    Barbara Hamilton-BruceSimmons Wavelength

    Posted 2 years ago


    Barbara talks through a rigorous and structured approach to problem solving that leaves you addressing core problems and not just symptoms.

    These approaches have their roots in concepts such as Service Design Thinking, Six Sigma - and old-fashioned curiosity - but they’re all easy to access and translate to your everyday work.