K is for KPI | Crafty Counsel

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As they say, what gets measured is what gets done. Shilpa Bhandarkar explains why KPIs matter and includes some solid suggestions on which ones innovation teams might wish to adopt!

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A-Z of Legal Innovation Jargon

1

Dominique Ashby • Neuro@work

A is for Agile

2

Titus Rahiri • KorumLegal

A is for ALSP

3

Denis Potemkin • Majoto

A is for Automation

4

Justin North • Janders Dean

B is for #bringbackboring

5

Becky Baker • The Legal Technologist

B is for Blockchain

6

Rae Digby-Morgan • Wilson Fletcher

C is for Concept

7

Logan Oliver • Office & Dragons

C is for Customer-centricity

8

Isabel Parker •

D is for Digital Transformation

9

Dana Denis-Smith • Obelisk Support

D is for Diversity

10

Professor Richard Moorhead • University of Exeter

E is for Ethics

11

Becky Baker • The Legal Technologist

E is for E-Discovery

12

Mary Bonsor • F-Lex

F is for Flexible Working

13

Jennifer Paybody • Clifford Chance Applied Solutions

G is for Go To Market

14

Logan Oliver • Office & Dragons

H is for Hackathon

15

Louisa van Eeden-Smit • LexisNexis

I is for Insight

16

Laura Bygrave • Deloitte

I is for Innovation

17

Nir Golan •

J is for Jobs to be done

Shilpa Bhandarkar • Linklaters

K is for KPI

19

John Croft • Elevate Services

L is for Law Company

20

Alexander Low • DLAignite

L is for LinkedIn

21

Elsa Ho • KorumLegal

L is for Legal Operations

22

Electra Japonas • The Law Boutique

L is for Legal Design

23

Dr. Brennan Jacoby • Philosophy at Work

M is for Mindset

24

Adam Curphey • Reed Smith

M is for MVP

25

Ivy Wong • Thomson Reuters

N is for 'No-Code'

26

Dan Kayne • Network Rail

O is for O Shaped Lawyer

27

Rae Digby-Morgan • Wilson Fletcher

P is for Purpose

28

Dominique Ashby • Neuro@work

P is for Psychological Safety

29

Stephen Allen • Elevate Services

Q is for Quality

30

Francesca Porter • Onfido

R is for RFP

31

James Harper • LexisNexis

R is for Rule of Law

32

Dana Denis-Smith • Obelisk Support

R is for Remote Ready

33

Alexandra Wyatt • Deloitte

S is for Strategy

34

Kieran John • Taylor Vinters

S is for Social Ventures

35

Nicky Leijtens • She Breaks The Law

S is for She Breaks The Law

36

Daniel van Binsbergen • Lexoo

S is for Smart Law

37

Helen Burness • Saltmarsh Marketing

T is for TikTok

38

Tom Dunlop • Summize

U is for UX

39

Lucie Allen • Thomson Reuters

V is for Vendor

40

Kenny Robertson • RBS

V is for Vision

41

Dana Denis-Smith • Obelisk Support

W is for Women in Law

42

Leigh Kirkpatrick • RBS

X is for X factor

43

Gary Jones • Totum Partners

Z is for Zoom

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