Stephanie Hamon, Head of Legal Operations Consulting at Norton Rose Fulbright, is back again to dive into Legal Ops..Real Stories.
In this episode, she speaks with Richard Crabb, Global Head of Commercial Technology & Innovation at HSBC about External Resource Management.
Including how important it is to get the basics right, as well as highlighting the need for law firms to move beyond providing only traditional legal services to offering support in a more well-rounded way, addressing the ever evolving complex nature of in-house teams’ challenges.
Legal Ops…Real Stories is a series in which Stephanie interviews senior in-house legal team members about legal operations, filled with practical tips and lessons learned.
In future episodes Stephanie and her guests will delve into legal ops stories as they relate to tech tools, strategic planning, communication and collaboration, external resource management and data analytics.