Crafty Counsel

    The Enterprise Solution - Part Two - Investment and Processes

    Amy McConnellVodafone Business

    Posted 13 days ago

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    Amy talks Sonia through the investment required for the ongoing management of an enterprise level solution such as that at Vodafone Business, in particular as regards dedicated human resource, change management, and new processes.

    Amy also describes to Sonia how the initial business case for the system was developed, and how she would manage the implementation differently if she had her time again.