Closing books, record books, transaction bibles, bound volumes… You say tomato, I say… well.

Once the deal is finished and the champagne has been drunk, clients typically want to move on with their lives (and settle fees). And yet, all too often there is the sticking point that they have not received the neatly indexed bundle of documents constituting their newly minted contractual obligations.

In this episode, we explore why it takes lawyers longer than you’d expect to prepare closing books, why clients don’t value them and won’t pay for this time – and whether there could be a better way.

Featuring Erin Zipes of Shopify, Nikita Culhane of Bupa (ex Clifford Chance), and Aaron Baer of Renno & Co.