Are you unflappable in a crisis? If the answer if anything less than a resounding “yes”, you’ll want to check out this interview with Sarah-Jill Lennard.

Who will lead your response? How will you establish a single version of the truth? How will you make decisions, and who will keep you honest? Just some of the questions that Sarah-Jill believes you need to be asking yourself, to prepare your team in advance.

Sarah-Jill spent 30 years in the Foreign Office, dealing with a number of incidents and crises, and then spent a further seven years as the Chief Security Officer in Deloitte UK, responsible for the management of incidents and crises. She in not a lawyer, but has spent a lot of time working with them!