Is there a formula to achieve legal operations success? Well, according to Stephanie Hamon (Head of Legal Operations Consulting, Norton Rose Fulbright) there is, and she’s back again to present the six C’s of legal ops. In this episode, we explore “Consistency”. (Hint: we’re really talking about knowledge management, but it doesn’t begin with a C…)

As Stephanie explains, part of the legal team’s role is to manage risk but how can you do this without a consistent approach or process? She breaks down three key tips for overcoming the challenges associated with consistency.

Looking for more legal operations content?

Watch our previous collaboration with Norton Rose Fulbright, “Legal Operations: Ask the Expert” where Stephanie answers dilemmas and questions from the in-house legal community.