“Chaos” – that’s what happens when due diligence exercises go wrong.

Ben is joined by James Broadhurst, partner at Hierons, a boutique firm that specialises in advising owner-managed businesses and investment funds.

James gives his frank views on how clients should, and should not, manage M&A due diligence. He explains why clients should welcome a firm that puts experienced lawyers on the due diligence exercise, how cost overruns happen, and why it’s so important to focus the scope of due diligence.

James also reflects on the relationship between law firm and client, and how chopping and changing firms to chase lower fees can end up costing more and yielding worse outcomes.