Legal work needs to be allocated efficiently and effectively, to the right resources and for the right price.

Angela Yuen (Deputy General Counsel at JERA) discusses the challenges of effectively allocating workload and managing demand from the business with Stephanie Hamon (Head of Legal Operations Consulting at Norton Rose Fulbright).

Including how they’ve underwent assessing the people, processes and technology within the legal group. As well as, the success her team has had using an intake management tool, which has changed how they operate and communicate.