The simplest steps are often the hardest. Nir Golan has been both the client and the adviser, having previously run his own law firm as well as being a General Counsel. Nir’s single piece of advice for law firms during the pandemic? Please stop writing briefings on force majeure and ask your customers how they are and how you can help.

Nir also explains why he abandoned the word “client” years ago and why he thinks lawyers need to come down from the mountain and join the rest of the business world.