Think your clients don’t care if you use technology? You may be asking the wrong questions. Do they want you to use data to make decisions? Do they want you able to use analytics to support your judgement? Then they want you to understand and use technology.
Susan Hackett is the CEO of Legal Executive Leadership and was for many years the General Counsel at the Association of Corporate Counsel. Susan talks through how to help lawyers embrace change, let go of the lower value work, and embrace their ‘higher use’. “We’ve got all this great technology out there and all these people sitting in law departments, not effectively using it.”