How should your company deal with a claim, particularly one you think appears frivolous? Rosie shares her top tips on strike out applications, social media strategy, internal communications and more.

Rosie is joined by Emily Nalven, a tech General Counsel, who together discuss topics ranging from fraudulent IP registry invoices to e-commerce take-downs. Emily’s advice focuses on getting early engagement with your board and insurers where a claim might be important and taking the time to really scrutinise a claim that looks valid at first glance.