In this first part of her interview, Amy McConnell, Head of Legal Operations at Vodafone Business, talks Sonia Hadjadj through Vodafone’s enterprise-level contract lifecycle management system roll-out. She describes the problem the system was intended to solve, the detailed business data pulled out by the system, and its integration with Salesforce. Amy also provides an overview of a recent initiative launching self-serve contracts for sales colleagues, within the system.