Ideally, you want the contract tech platform you choose for your company to be sustainable and grow with you. But, it doesn’t always work out that way.

Eleanor Kearon, Head of Legal at identification tech scale-up Onfido, talks with Sonia Hadjadj about why they needed a contract management platform to let the legal team keep up with a rapidly expanding business. But, she also explains why the initial product they chose proved to be the wrong choice, when it turned out to be insufficiently flexible and required too much ongoing intervention from the vendor to maintain and augment.

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