Wendy speaks with Jillian Naylor, partner at Linklaters, and Deborah Thomas, Head of Risk at Collinson Group, about building a culture of transparency and exploring ideas to help employees understand the process of whistleblowing. They discuss how to listen up, as well as encourage employees to speak up, plus how to monitor the “mood in the middle”.
And finally, they look at the question: why can large numbers of calls to the whistleblowing hotline be a sign of success?