As part of our series on client perspectives from beyond legal, Oliver Levy shares his perspective on the behaviours and qualities of the lawyers and firms who have really stood out over the years. His pet hate? Being made to feel that you’re the “unloved child” – the client whose work has been palmed off around the team and not getting the focus it deserves. If you’re looking for straight-talking insight on what does – and doesn’t work – for clients, start here.

Oliver has been an M&A and private equity adviser and investor for 15 years and now runs his own boutique advisory firm.